Refund policy

Due to the custom-made nature of our products, all custom orders are final sale.

Ready-to-Ship Items

Some ready-to-ship items may be eligible for return:

• Items must be returned within 15 days of delivery

• Return shipping is the responsibility of the buyer

• Items must be returned in original condition

• Refunds will be issued after inspection

• Proof of shipping date may be required

Knot Really Art is not responsible for items lost during return shipping. We strongly recommend adding tracking and insurance.

Cancellations

Orders may be cancelled within 24 hours of being placed.

After 24 hours, cancellation fees may apply depending on how far along your order is in the production process.

All cancellation requests must be sent by email to maddy@knotreallyart.com.
Direct messages on social media will not be accepted.